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In order to ease the routes to the customers to bank with SBI and to transact through the personal banking, the SBI has struggled very much and created many solutions for the customers according to the changes in the banking systems. Apart from the urban cities, the SBI has launched its branches to extend its valuable banking services to all rural parts of India, to convenience the village people to have the bank facility through the different types of accounts that are available in SBI branches . This has helped the billions of people to operate the bank account through SBI branches , in the country. Further, SBI is also well known for its credit card facility and also providing ATM cards and along with the Internet banking services within the country of India. Truly, the SBI branches are having all the modern facilities of banking systems, which will be very much useful to the various categories of customers.
The SBI branches has made possible for the farmers to avail agricultural loans to grow crops with their farmlands in the villages within the country by installing special branches in almost all villages of India. Apart from the finance assistance, SBI is also providing counselling to explain the Interest rates that will apply for different loan products dedicated towards the labourers. All the village customers have been provided the SBI cards to enable to experience the results of Globalization. To check the operational expenditure, the SBI has slow down the program of extending the branches all over the country. As per the fresh program, SBI is having idea to open only up to 500 branches in a fiscal year against 1,000 branches as in the earlier years.
Elevated working cost has been obtained in the financial year 2010, to appoint additional people to open regular banking SBI branches along with ATMs, which lead to develop the pattern of services and intending to yield higher productivity in the upcoming years