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ITIL V3 Foundation 2012 Training & Certification

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Description: ITIL Foundation is the most recognized skill and certification for IT professionals and employees wishing to excel in IT Service Management. Organizations adopt, adapt and implement ITIL to gain better results and enhanced performance. ITIL is continuously evolving and improving and it has recently gone through an update in 2012. Out training program includes all the changes of ITIL 2012. Participants will learn the principles and core elements of the Service Lifecycle approach to IT Service Manage-ment according to ITIL. An interactive approach is used combining lecture, discussion and question and answer. Course Objectives: 1.Introduction to ITIL - High level overview of ITIL 2.Service Lifecycle - Understand the fundamental ITIL life-cycle stages, processes, functions, roles & responsibilities 3.Service Strategy - How to align IT strategy with business goals and expectations 4.Service Design - Transform business requirements into strategic solutions 5.Service Transition -
Moulik IT Services
8978811769
Aanya
Posted date :
2012-12-04
Company Name :
Moulik IT Services
City :
Hyderabad
Contact Name :
Aanya
Contact Number :
8978811769
Address :
Kukatpally
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