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Guest Service Associate...

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Description: Must be Competent: • To handle Reservations. • To conduct Check in / Check out activities. • To Conduct Night Audits. • To Collecting Guest feedback forms (atleast 10 of them). • To keep a follow up of Amendments / cancellations. • To Set Wake up Calls. • To receiving and address guest complaints. • To receive and address guest inquiries. • Cash handover after shift end. • To ensure adherence to the 24-hour check in check out policy and the cancellations, amendments and no-shows policy. • To ensure strict adherence to pay and stay policy. • To ensure that in house outstanding is zero and follow up on all in house receivables on a daily basis. Threshold Competencies - A Must Differentiating Competencies - Required
Ginger Hotels
9884068055
Krlakshmi
Posted date :
2012-03-02
Company Name :
Ginger Hotels
City :
Chennai
Contact Name :
Krlakshmi
Contact Number :
9884068055
Address :
Chennai
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